Maintenance and Service
Quality: As an FDA-inspected, ISO 9001-certified manufacturer, only Smith & Nephew has the proprietary parts and knowledge to maintain your equipment's original factory specifications.
Performance: Smith & Nephew has over 30 years of service experience, processing over 60,000 equipment repairs and 50,000 technical support calls per year. 98% of issues are resolved within 24 hours.
Life Cycle Savings: Unauthorized third party repairs can jeopardize your equipment performance and shorten its useful life, costing you more money in the long run.
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| Factory-trained Smith & Nephew technicians provide maintenance and value-added services at your facility for your Endoscopy and Digital OR equipment. |
For facilities that require immediate issue resolution to maximize equipment utilization and OR uptime.
Standard Plan†
For facilities that require immediate issue resolution to maximize equipment utilization and OR uptime.
Preventive Plan†
For facilities that want quarterly PM's preformed by factory-trained technicians.
Per-Incident†
For facilities that prefer the flexibility of "pay as you go" parts and labor.
†Check with your sales representative for local availability
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Smith & Nephew expertly services your equipment at FDA-inspected, ISO 9001-certified facilities. | |
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Service Exchange
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SCOPEASSURED
Repair
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OR Management
"Help my department run efficiently"
Materials and Purchasing Management
"Help me save money"
Surgeons
"Help me improve my clinical performance"
Digital OR and Surgery Center Owners
"Help me increase my ROI"
Biomedical Engineering
"Help me technically support my hospital"
Equipment Warranty only covers manufacturing defects.
Smith & Nephew AGILE-CARE Instrument Services provide:
For more information on AGILE-CARE Instrument Services, call our customer services department at 1-800-343-5717 or contact your local Smith & Nephew sales representative.