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Smith
Nephew

 

Smith & Nephew

JET-X Temporary Fixation Recertification Program

Frequently Asked Questions

  • About
  • Services
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Smith & Nephew Recertification Process FAQ

  1. How does the performance of a reprocessed device compare to a new device?
  2. Why should I use Smith & Nephew over a third party reprocessor?
  3. Do you have FDA clearance to reprocess JET-X External Fixator clamps?
  4. What products do you reprocess?
  5. Do you reprocess other Smith & Nephew external fixation devices such as TAYLOR SPATIAL FRAME◊ External Fixator?
  6. How does the Smith & Nephew Recertification Program work?
  7. What documentation is required to participate in the Smith & Nephew Recertification Program?
  8. How am I billed for recertified products?
  9. Do you guarantee products that you reprocess?
  10. Do you guarantee products from third party reprocessors?
  11. When I send in products to be reprocessed is the same product returned?
  12. What is the average turnaround time to reprocess clamps?
  13. How many times can a device be reprocessed? How do you track it?
  14. What happens to the device after it has been used the maximum amount of times?
  15. Why must we decontaminate products before sending them in for recertification?
  16. Do you provide device collection containers?
  17. Where can I find out more about the recertification program?
    • 1
      How does the performance of a reprocessed device compare to a new device?
      • Answer:

        Each device goes through an inspection procedure to ensure that its performance is equivalent to a new device. We reprocess the device and recertify it for an additional single use per each reprocessing cycle. Reprocessed devices must be cleared by the FDA.

        Back to Top


    How does the performance of a reprocessed device compare to a new device?

    Each device goes through an inspection procedure to ensure that its performance is equivalent to a new device. We reprocess the device and recertify it for an additional single use per each reprocessing cycle. Reprocessed devices must be cleared by the FDA.

    2ABE2158F8484418AED79937F3F6DE6E 31544 /html/RECERTIFICATION_RESOURCES.htm
    • 2
      Why should I use Smith & Nephew over a third party reprocessor?
      • Answer:

        When you use a reprocessed device from a third party reprocessor, you lose the original manufacturer’s warranty. During normal use, fatigue loading affects all components differently. As the original manufacturer, we ensure all product specifications are met.

         

        Also, products reprocessed by other companies cannot be inspected to the Original Equipment Manufacturer (OEM) guidelines we follow for patient safety. This can potentially put both the patient and hospital at risk.

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    Why should I use Smith & Nephew over a third party reprocessor?

    When you use a reprocessed device from a third party reprocessor, you lose the original manufacturer’s warranty. During normal use, fatigue loading affects all components differently. As the original manufacturer, we ensure all product specifications are met.

     

    Also, products reprocessed by other companies cannot be inspected to the Original Equipment Manufacturer (OEM) guidelines we follow for patient safety. This can potentially put both the patient and hospital at risk.

    30233B6B1C604749BA086A78FEFC35C7 31545 /html/RECERTIFICATION_RESOURCES.htm
    • 3
      Do you have FDA clearance to reprocess JET-X External Fixator clamps?
      • Answer:

        Yes, we have 510(k) clearance to reprocess our JET-X◊ clamps. The reprocessing industry is regulated by the FDA so companies that choose to reprocess devices must have clearance to do so.

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    Do you have FDA clearance to reprocess JET-X External Fixator clamps?

    Yes, we have 510(k) clearance to reprocess our JET-X◊ clamps. The reprocessing industry is regulated by the FDA so companies that choose to reprocess devices must have clearance to do so.

    4BCA668D8E6B4FAC956EA4B2459FC244 31546 /html/RECERTIFICATION_RESOURCES.htm
    • 4
      What products do you reprocess?
      • Answer:

        Our JET-X◊ clamps. We recertify all of the clamps in the JET-X◊ system for an additional single use. For a list of specific part numbers, to http://www.smithnephew.com/recertification.

         

        We do not reprocess our half pins, drills or carbon fiber bars. Carbon fiber bars risk structural damage during reprocessing due to the threaded carbon fibers that make up the design.

         

        Half pins and drills cannot be re-sharpened after initial use. Plus they have been inside a patient, similar to an implantable device.We feel that reprocessing these devices results in too great of a risk for potential patient harm or surgery delay.

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    What products do you reprocess?

    Our JET-X◊ clamps. We recertify all of the clamps in the JET-X◊ system for an additional single use. For a list of specific part numbers, to http://www.smithnephew.com/recertification.

     

    We do not reprocess our half pins, drills or carbon fiber bars. Carbon fiber bars risk structural damage during reprocessing due to the threaded carbon fibers that make up the design.

     

    Half pins and drills cannot be re-sharpened after initial use. Plus they have been inside a patient, similar to an implantable device.We feel that reprocessing these devices results in too great of a risk for potential patient harm or surgery delay.

    C53A85F94349472D91B31E54BEDD0CA1 31547 /html/RECERTIFICATION_RESOURCES.htm
    • 5
      Do you reprocess other Smith & Nephew external fixation devices such as TAYLOR SPATIAL FRAME◊ External Fixator?
      • Answer:

        At this time, we do not reprocess any of our other external fixation systems such as TAYLOR SPATIAL FRAME◊ or ILIZAROV™ External Fixator. We do not feel it is safe to reprocess these systems because they undergo more extreme conditions for longer periods of time.

        Back to Top


    Do you reprocess other Smith & Nephew external fixation devices such as TAYLOR SPATIAL FRAME◊ External Fixator?

    At this time, we do not reprocess any of our other external fixation systems such as TAYLOR SPATIAL FRAME◊ or ILIZAROV™ External Fixator. We do not feel it is safe to reprocess these systems because they undergo more extreme conditions for longer periods of time.

    F36D8193E0DA4924AEE6905EED58677D 31548 /html/RECERTIFICATION_RESOURCES.htm
    • 6
      How does the Smith & Nephew Recertification Program work?
      • Answer:

        It is a simple and straightforward process:

        • The hospital signs an annual agreement with Smith & Nephew to reprocess.
        • We require a minimum of 50 clamps per shipment.
        • We provide the hospital with a collection container for collecting clamps until they are ready for shipment.
        • Once recertification is complete, we notify the hospital. Then the hospital issues a PO to us for the clamps.

        Back to Top


    How does the Smith & Nephew Recertification Program work?

    It is a simple and straightforward process:

    • The hospital signs an annual agreement with Smith & Nephew to reprocess.
    • We require a minimum of 50 clamps per shipment.
    • We provide the hospital with a collection container for collecting clamps until they are ready for shipment.
    • Once recertification is complete, we notify the hospital. Then the hospital issues a PO to us for the clamps.
    DF888D9C3B1445E8AF8D2500E606BC6A 31549 /html/RECERTIFICATION_RESOURCES.htm
    • 7
      What documentation is required to participate in the Smith & Nephew Recertification Program?
      • Answer:

        There is an annual product recertification agreement that must be signed. This agreement sets the price at which the products will be recertified and outlines the program details.


        A decontamination form and a parts checklist are sent in with each shipment for recertification. Both are available at http://www.smith-nephew.com/recertification.

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    What documentation is required to participate in the Smith & Nephew Recertification Program?

    There is an annual product recertification agreement that must be signed. This agreement sets the price at which the products will be recertified and outlines the program details.


    A decontamination form and a parts checklist are sent in with each shipment for recertification. Both are available at http://www.smith-nephew.com/recertification.

    8F2D098E14CD4C5EBF6D292A32FFFEB3 31550 /html/RECERTIFICATION_RESOURCES.htm
    • 8
      How am I billed for recertified products?
      • Answer:

        When recertified products are ready to ship we notify the hospital contact. The hospital issues a PO to Smith & Nephew.

        Back to Top


    How am I billed for recertified products?

    When recertified products are ready to ship we notify the hospital contact. The hospital issues a PO to Smith & Nephew.

    6E14B3EB91B14B02B381741BFD6E40C6 31575 /html/RECERTIFICATION_RESOURCES.htm
    • 9
      Do you guarantee products that you reprocess?
      • Answer:

        Yes, we offer the same warranty and guarantee on our recertified products that we offer on new devices.

        Back to Top


    Do you guarantee products that you reprocess?

    Yes, we offer the same warranty and guarantee on our recertified products that we offer on new devices.

    4F7BF9610EEE4BEBBEFE29E5DA81D0D9 31576 /html/RECERTIFICATION_RESOURCES.htm
    • 10
      Do you guarantee products from third party reprocessors?
      • Answer:

        No, we do not offer any guarantee or warranty on products from third party reprocessors. They do not have access to original specifications. Plus we cannot guarantee the third party reprocessors are inspecting parts to the same standards we require as the OEM.

         

        Back to Top


    Do you guarantee products from third party reprocessors?

    No, we do not offer any guarantee or warranty on products from third party reprocessors. They do not have access to original specifications. Plus we cannot guarantee the third party reprocessors are inspecting parts to the same standards we require as the OEM.

     

    B6CD4147D98F440D834586B11AE03453 31577 /html/RECERTIFICATION_RESOURCES.htm
    • 11
      When I send in products to be reprocessed is the same product returned?
      • Answer:

        Yes, you are guaranteed to receive the same product that you sent. Unlike some of the third party reprocessing companies, we will not send you a product that was sent in from another account to be reprocessed. This is added assurance that the products have only been handled by your hospital and Smith & Nephew.

        Back to Top


    When I send in products to be reprocessed is the same product returned?

    Yes, you are guaranteed to receive the same product that you sent. Unlike some of the third party reprocessing companies, we will not send you a product that was sent in from another account to be reprocessed. This is added assurance that the products have only been handled by your hospital and Smith & Nephew.

    F2C52497616249DE843FA06F8EF0C4CA 31578 /html/RECERTIFICATION_RESOURCES.htm
    • 12
      What is the average turnaround time to reprocess clamps?
      • Answer:

        The average turnaround time is 10 days per 50 clamps.

        Back to Top


    What is the average turnaround time to reprocess clamps?

    The average turnaround time is 10 days per 50 clamps.

    1E4960B6AF3B440DB00271D75C130BC5 31579 /html/RECERTIFICATION_RESOURCES.htm
    • 13
      How many times can a device be reprocessed? How do you track it?
      • Answer:

        Devices can be reprocessed a total of two times. This allows for a total use of three times for the device. The number of uses was determined based on our mechanical testing and what we concluded to be a safe number of uses.

         

        The devices are marked each time they are recertified – so the number of uses for each device is visibly tracked. We also keep records for individual lot numbers.

        Back to Top


    How many times can a device be reprocessed? How do you track it?

    Devices can be reprocessed a total of two times. This allows for a total use of three times for the device. The number of uses was determined based on our mechanical testing and what we concluded to be a safe number of uses.

     

    The devices are marked each time they are recertified – so the number of uses for each device is visibly tracked. We also keep records for individual lot numbers.

    0D86F98C156E4EE78A2ABD3AAC35BEA3 31580 /html/RECERTIFICATION_RESOURCES.htm
    • 14
      What happens to the device after it has been used the maximum amount of times?
      • Answer:

        Devices should be disposed of when they reach their maximum number of uses.

        Back to Top


    What happens to the device after it has been used the maximum amount of times?

    Devices should be disposed of when they reach their maximum number of uses.

    F3220CE026A34018AFBDA156E69E9DD2 31581 /html/RECERTIFICATION_RESOURCES.htm
    • 15
      Why must we decontaminate products before sending them in for recertification?
      • Answer:

        Shipping devices that have not been decontaminated fall under the shipping classification for biohazards. These special shipping requirements add additional costs to the overall recertification program.

        Back to Top


    Why must we decontaminate products before sending them in for recertification?

    Shipping devices that have not been decontaminated fall under the shipping classification for biohazards. These special shipping requirements add additional costs to the overall recertification program.

    0D91BEF55CFD4B1CAA93E461F12A19E7 31582 /html/RECERTIFICATION_RESOURCES.htm
    • 16
      Do you provide device collection containers?
      • Answer:

        Yes, we do have collection and shipping materials available for use with our recertification program. Ordering information for these containers is in your Product Recertification Agreement or on http://www.smith-nephew.com/recertification.

        Back to Top


    Do you provide device collection containers?

    Yes, we do have collection and shipping materials available for use with our recertification program. Ordering information for these containers is in your Product Recertification Agreement or on http://www.smith-nephew.com/recertification.

    86F69C6F3DC045FFA74255535258405F 31583 /html/RECERTIFICATION_RESOURCES.htm
    • 17
      Where can I find out more about the recertification program?
      • Answer:

        Speak with your Smith & Nephew sales representative or go to http://www.smith-nephew.com/recertification.

         

        Back to Top


    Where can I find out more about the recertification program?

    Speak with your Smith & Nephew sales representative or go to http://www.smith-nephew.com/recertification.

     

    113383F3649F4DB6B497A65B0CBDC1BA 31584 /html/RECERTIFICATION_RESOURCES.htm
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